FAQ

Frequently Asked Questions

Find quick answers to common questions about DomiGe men's underwear. Can't find what you're looking for? Contact our support team.

Product Questions

How do I choose the right size? +

Refer to our detailed size guide and measure your waist. If you're between sizes, we recommend sizing up. All products include specific measurements in their descriptions.

Will the fabric shrink? +

Our premium fabrics are pre-shrunk. Normal washing results in less than 3% shrinkage. We recommend machine wash cold and tumble dry low or air dry.

Are your products breathable? +

Yes! We use breathable fabrics like cotton, modal, and bamboo. Check out our "Breathable" collection specifically designed for maximum airflow.

Are they suitable for sports? +

Absolutely. Our "Moisture-Wicking" and "Quick-Dry" collections are designed for active lifestyles, with fabrics that manage sweat and dry quickly.

Order & Shipping

How long does shipping take? +

• International: 7-14 business days

What are the shipping costs? +

• International: Free on orders over $30, otherwise $4.99

Can I track my order? +

Yes! You'll receive a tracking number and link via email once your order ships.

Which countries do you ship to? +

We ship to 50+ countries worldwide including USA, Canada, UK, EU countries, Australia, and more.

Returns & Exchanges

What is your return policy? +

35-day hassle-free returns. Items must be unworn, unwashed, and with original tags attached.

How do I start a return? +

Log into your account, find your order, and click "Return Items." Or contact our support team for a return label.

How long do refunds take? +

Refunds are processed within 1-3 business days after we receive your return. Bank processing may take an additional 1-3 business days.

Can I exchange an item? +

Yes! We can exchange for a different size or color. Please contact our support team to arrange an exchange.

Care & Maintenance

How should I wash DomiGe underwear? +

Machine wash cold with similar colors. Use mild detergent. Avoid bleach. Tumble dry low or air dry for best results.

Can I machine wash and dry? +

Yes, but we recommend low heat settings. High heat may affect fabric elasticity and color over time.

Will the colors fade? +

Our fabrics are color-fast treated. Normal washing won't cause significant fading. We recommend washing darks and lights separately.

How long do they last? +

With proper care, our underwear typically lasts 6-12 months with regular use. We stand by our quality.

Materials & Technology

What fabrics do you use? +

We use premium cotton, modal, bamboo, and performance blends. Each fabric offers unique benefits for comfort and function.

What is "Seamless" technology? +

Seamless construction eliminates visible seams, providing a no-show wearing experience perfect under fitted clothing.

What does "Moisture-Wicking" mean? +

Moisture-wicking technology pulls sweat away from your skin to the fabric surface where it evaporates quickly, keeping you dry.

Are your products eco-friendly? +

We use sustainable fabrics like bamboo and are committed to eco-friendly packaging and production practices.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.

Contact Support